Educational Background

Mr. Glorioso holds a B.A. (University of Dayton) and M.A. (John Carroll University) in English, with another two years of doctoral studies (Kent State University).  Has also received extensive additional training (more than 2,000 hours) in multiple business and communications areas, including:

• Public Relations (media relations, photo journalism, hospital public relations, community relations, human relations, grantsmanship, newsletter production, crisis communications, and many more)
• Editorial Management and Magazine Production (numerous seminars for chief editors)
• Business Communications (technical writing, business writing, effective business presentations, meeting management, compression planning/storyboarding, communications planning and audits, facilitation skills, meeting management)
• Organizational Development (strategic planning, total quality management, team development, organization design)
• Leadership and Staff Development (Myers Briggs Type Indicator and other personality profiling instruments, emotional intelligence, management and leadership skills,instructional design, competency development, adult learning), and
• Business Management (energy management, benchmarking, process improvement, reengineering, supply chain management, return on investment - ROI Institute)

Overt the years, Mr. Glorioso has had the opportunity to receive in-person training from many nationally acclaimed experts in leadership development and business management, including Peter Drucker, Stephen Covey, W. Edwards Deming, Warren Bennis, Tom Peters, Dan Cohen, James Champy, Michael Hammer, Jack Phillips, and others.

Professional Experience

• Senior-Level Business Management Consultant (over last 20 years) responsible for leading communications, strategic planning, workforce planning, team development, change management, and executive coaching initiatives in 10 federal agencies, three major universities, 15 Fortune 500 companies, and several non-profit organizations; (former Managing Partner of Adapt Florida, LLC; Manager for 10 years in two “Big Five” consulting firms, BearingPoint and Deloitte; President of own boutique consulting firm, Qualcom Associates, Inc., and Managing Director/Associate of two other boutique consulting firms, Straight Forward Advice Corp. and Capstone Group for 10 years)
• Instructor/Trainer in the Case Weatherhead School of Management; responsible for delivering targeted training in specific areas (conflict management, team development, negotiation skills, and adult learning) to several businesses
• Chairman of the Total Quality Management Program, Communications Council, and Educational Services Program at Centerior Energy Corporation (12 years); responsible for planning and developing strategic and special communications to address various organizational issues, such as restructuring, management audits, nuclear operations, and potential crisis situations; produced several monthly, quarterly and annual organizational publications; spearheaded the company’s total quality management process; and developed and managed an educational services program (including moderating  the Academic Challenge television show on WEWS-TV5 in Cleveland, OH)
• Editor of Energy Management magazine and Energy Editor of Industry Week magazine, Penton Publishing Company (5 years); managed editorial and production staffs; interviewed leading executives, scientists and government officials nationwide; published more than 100 feature articles in several publications; served on the boards of several national organizations and chaired or keynoted numerous national and corporate energy conferences
• Lecturer in the Energy Management Diploma Program at Virginia Polytechnic Institute and State University (Virginia Tech)
• Director of Public Relations and Development at St. Alexis Hospital Medical Center in Cleveland OH (5 years)
• Instructor/Assistant Professor of English at John Carroll University, University of Steubenville, Jefferson County Technical Institute, and St. Ignatius College Preparatory School (8 years)

Some Honors and Awards

• Selected as one of three judges of the Lawrence County (PA) Junior Miss Pageant
• Received numerous awards for Editorial Excellence from the American Society for Business Press Editors (ASBPE), the International Association of Business Communicators (IABC), Women in Communications (competition open to men and women), and other professional organizations
• Awarded the distinction of “Legend in Energy” by the Association of Energy Engineers 
• Selected to serve as the main judge of the annual American Society for Business Press Editors (ASBPE) Editorial Awards Competition three years in a row

Teaching Philosophy

As a lifelong educator, trainer, and business consultant, I am dedicated to continuous learning and to sharing my knowledge, skills, and experience in an innovative and interactive manner that considers students' educational and cultural backgrounds and enables the practical application of the learning to students' life and work situations.  I consistently strive to make course content interesting and the learning experience enjoyable.


Syllabus for  GEB3213: Business Communication for Professional Effectiveness

Please click on the link below to view the syllabus:

https://docs.google.com/document/d/1LXfawOmqtSU3gqanFLKFrg6kxM8gRJyHK6R4148r2PA/edit