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Library Services Technician (OPS) [ID: 5357]
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Compensation: $11.00
Hours: 20
Openings: 1
Department: Learning Resources Location: St. Pete / Gibbs
Key Position Information:

The St. Petersburg/Gibbs Campus is a full-service campus that serves more than 8,000 students in both upper and lower division courses. It also includes the college's A+ St. Petersburg Collegiate High School, Intercollegiate Athletic Departments, and community partnerships. The West St. Petersburg Community Library is a Joint-used facility between the City of St. Petersburg and the College. The incumbent will be able to serve public patrons and students alike. Preference will be given to applicants with a strong commitment to customer service and an outgoing personality that will aid in promoting library resources in the way of marketing and outreach efforts. The ability to thrive in a team environment is highly desirable.

DUTIES:

• Checks shelves for proper order; checks shelves for missing/lost/claims returned materials; retrieves materials selected for weeding or to fill requests

• Sorts, arranges and shelves books and other materials

• Greets and assists the public in the use of library services, including locating materials requested, and advising patrons of library policies and procedures; answers the telephone and provides general library information

• Assists in controlling and maintaining the status of materials in circulation including charging and discharging, routing, processing send-item list and other automated circulation functions

• Prepares materials for delivery to other community libraries, as well as member libraries of the Pinellas Public Library Cooperative and libraries located outside Pinellas County.

• Maintains statistics and prepares periodic reports on standard library functions

• Operates a cash register to process charges such as overdues, lost or damaged materials, membership fees and merchandise for resale

• Completes registrations which have been entered in quick registration and verifies for accuracy

• Assists and instructs library users in the functions of the Online Public Access Catalog

• Operates standard office and library equipment, including computer, microform, graphic arts and audiovisual equipment in performing assigned duties, including inspection and maintenance of circulating collections, or for in-house performance

• Performs related work as assigned

KNOWLEDGE & SKILLS:

• Some knowledge of business English, spelling and arithmetic

• Ability to learn library methods, system for developing and maintaining collection materials, customer service delivery practices and readers' advisory services• Ability to learn the use of a cash register, audio-visual equipment, computer or other standard office or library equipment utilized in a modem library system

• Ability to establish and maintain effective working relationships with library users and fellow employees as necessitated by the work

• Ability to learn standard library tasks and to adhere to prescribed policies and procedures, as well as routine and special instructions

• Ability to understand and follow oral and written instructions, and to communicate clearly and concisely, orally and in writing

Position Summary:

This class is the first of six levels in the Library Services series. Incumbents provide customer service at the circulation desk, shelves, locates and withdraws materials, and compiles data.  Responsibilities may include checking materials in and out; compiling statistics on circulation desk activities; maintaining reserved materials, periodicals, and similar collections; sending overdue notices; entering information into a database; and making monetary deposits.

Requirements:

Education:

High School Diploma or equivalent (GED).

Experience:

Two years library support experience.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:

  • Customer service principles;
  • Basic library principles and practices;
  • Modern office procedures;
  • Computers and related software applications.

Skills:

  • Providing customer service;
  • Processing incoming and outgoing library materials;
  • Providing clerical support;
  • Using a computer and related software applications;
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:

  • Positions in this class typically require: stooping, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions.
  • Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
  • Incumbents may be subjected to dust, poor ventilation, inadequate lighting, and workspace restrictions.

Responsibilities:

 

These duties are a representative sample; position assignments may vary. 

Potential Frequency

 1.

Provides circulation services which includes: searching for items via the computer and physically looking in the stacks; pulling materials for holds or projects; answering inquiries; preparing and disseminating notifications of overdue items; and performing related activities.

Daily

35%

2.

Participates in collection maintenance activities, which includes: retrieving and processing materials, including magazines and newspapers; recording and adding temporary records into applicable computerized system; putting materials in stacks; pulling old materials to shelve elsewhere; checking in materials; and performing related activities.

Daily

35%

3.

Performs a variety of technical duties including collecting fines and payments; sending overdue notices; entering information into a database; and making monetary deposits.

Daily

20%

4.

Prepares and maintains a variety of operational records.

Daily

10%

5.

Performs other duties of a similar nature or level.

As Required

 
Equal Access/Equal Opportunity

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Dr. Devona Pierre, Executive Director, Organizational Culture and Engagement/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.