P6Hx23-6.9015  PROCEDURE: INFORMATION TECHNOLOGY REMOTE ACCESS

I.      Purpose

The purpose of this policy is to provide guidelines for obtaining remote access to information technology devices on the St. Petersburg College network via Remote Access Services (RAS) and Virtual Private Network (VPN) connections.

II.     Scope

The scope of this policy includes personally owned equipment, equipment owned by the College, and all College employees, contractors, consultants, temporaries, and other workers utilizing remote access to and from the College’s network through RAS, VPN or dial-up services.

III.    Policy

A.       General

Approved St. Petersburg College employees, contractors or other workers who accept all remote access user responsibilities and requirements may utilize the benefits of remote access to the St. Petersburg College network.

B.       Requirements

1.          A Remote Access Service Request Form must be completed by the requestor, approved by the appropriate department authority and submitted to the associate vice president of Information Systems.

 

2.          Remote access to the St. Petersburg College network must be authorized by the associate vice president of Information Systems or a designee.

 

3.          The VPN user is responsible for selecting an Internet Service Provider (ISP), coordinating installation, installing any required software, and paying associated fees. The VPN user will be subject to the conditions and performance constraints of their chosen ISP.  The College is not responsible for ISP conditions and constraints.

 

4.          Remote access to the College’s network is a privilege.  The privilege is not perpetual and is subject to review, modification and re-approval at any time.

 

5.          VPN users are responsible for all activities of the VPN user while connected to the College’s network and for maintaining the confidentiality of account passwords.

 

6.          VPN users are responsible for restricting access to stations used for VPN access while connected to the College’s network and for ensuring that other users are not allowed access to the remotely connected stations.

 

7.          When actively connected to the College’s network over the VPN, users accept that the remote station becomes an extension of the College's network and, as such, is subject to the same usage rules that apply to College-owned equipment.  All computer usage while connected is subject to all SPC rules and policies including but not limited to the INFORMATION TECHNOLOGY ACCEPTABLE USE Rule 6Hx23-6.900.

 

8.          When actively connected to the College network over the VPN, computing activity from the remote computer will appear to systems abroad to have originated from an SPC network, regardless of the network the remote station is physically on.  The College is responsible for all such activity and could be penalized or held liable for misuse.  Therefore, remote access activity may be subject to monitoring and logging.

 

9.          VPN Users are responsible for ensuring that remote stations are configured to comply with St. Petersburg College's Remote Access Policy, Password Policy and Computer Security Policy.

 

10.      VPN Users are responsible for ensuring that the remote station is secure and meets the operational configuration required for secure VPN connections. This may include specific operating systems versions or updates, specialized software applications (ex: antivirus, antispyware, and firewall software), and specific operational settings as communicated by the College’s Network Systems staff.

 

11.      Users must log out when access to SPC networks is not being actively used. VPN users may be automatically disconnected from the SPC network after a time period of inactivity. The user must then logon again to reconnect to the network.

 

12.      Remote access users should be aware that maintenance of the VPN will take place as necessary during off peak hours. Emergency repairs will be made as needed.

 

13.      The use of remote control software or remote file sharing software that grants access to College computer systems by tunneling through or by-passing College firewalls or the SSL VPN system is strictly prohibited without the written permission of the associate vice president of Information Systems or a designee (e.g.: PCAnywhere, GotoMyPC, VNC, Netmeeting, Remote Desktop, SSH, Telnet Server, FTP Server, IRC Server).  Unauthorized systems will be disconnected from the St. Petersburg College network and/or impounded to a secure location pending assessment of an incident by the campus provost or Vice president of Information Systems.

 

14.      All modems on the College’s network should be turned off, disabled or unplugged from the phone lines when not in use.

 

15.      Students and the general public are prohibited from connecting modems to College’s telephone lines.

 

16.      Dual (split) tunneling is NOT permitted; only one network connection is allowed (e.g.: Internet Connection Sharing, proxy connections, etc.).

 

17.      All remote access including modems and VPN gateways will be set up and managed by the College Network Systems staff.

 

IV.   Enforcement and Consequences

A.       Violation of this policy may result in the revocation of access to St. Petersburg College information technology resources.

B.       SPC system administrators may temporarily suspend access privileges if necessary to maintain the integrity of network resources.

 

History:                   Adopted - 4/17/12.  Effective – 4/17/12.